Account

How to cancel your Scope subscription

3 min read

You can cancel anytime. There is no cancellation fee. Access continues until the end of your current billing period.

Steps

  1. Sign in at app.scope.online/auth with the email on the account.
  2. Open Settings → Billing.
  3. Choose cancel / manage subscription.
  4. Confirm cancel in the Stripe billing portal.
  5. You should see the subscription set to cancel at period end.

That is the same “cancel anytime” path we describe on Pricing.

If the portal does not open

Hard-refresh, try another browser, then retry. Full steps: Billing portal and sign-in.

Cancel vs refund

Cancel stops future charges at period end. It is not an automatic refund of the last invoice.

If you were charged after you asked to cancel, or you could not sign in to cancel, see Refunds. Do not file a bank dispute first — that is slower, and we can usually resolve it here.

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