Cancel anytime from Settings → Billing. That stops future charges at period end. See How to cancel.
A refund of an invoice that already posted is a separate request.
When to contact us
- You asked to cancel and were charged afterward.
- You could not sign in or the billing portal would not open.
- You don’t recognize a Scope charge on a card you control.
Open chat on scope.online or after you sign in, and include:
- The email on the account / receipt
- Approximate amount and date
We review the last paid invoice. Do not file a chargeback or bank dispute first — that is slower for you and more expensive for everyone. We can usually resolve it here.
What this page is not
This is not a DIY chargeback guide, and it is not a promise that every invoice refunds. Fraud, legal threats, and open bank disputes go to a human.